Frequently Asked Questions

Find quick answers to the most common questions. Still stuck? Reach out via our official channels.

1. Is Quark free to use?

Yes. The Quark app, AI search, and base cloud drive features are completely free after sign-up.

2. How do I download and install Quark?

Head to the Download page, pick your platform, and click the Free Download button to get the installer.

3. How much drive storage do I get?

Registered users get free base storage. You can expand it through daily tasks or by subscribing to a plan.

4. Which browsers support the extension?

Chrome, Edge, Firefox, and other major Chromium-based browsers are supported.

5. Is my data safe?

All files are transmitted and stored with end-to-end encryption — nobody else can access them.

6. Which large model powers the AI features?

Quark is built on Alibaba's latest-generation Qwen model, with strong reasoning and generation.

7. How do I contact support?

Open the app and go to Me → Help Center to submit feedback. We'll get back to you quickly.